For Travel and Tourism Organisations

Helping organisations create more accessible, inclusive and welcoming experiences.

yellow painted wall with yellow paint

Accessibility and inclusion in practice

Every organisation is at a different stage of its accessibility and inclusion journey.

Whether you are looking to improve accessibility, better support neurodivergent customers, increase staff confidence or create more welcoming experiences, we are here to help.

Through training, consultancy and practical guidance, Yellow Flower Travel supports travel, tourism and hospitality organisations to create more accessible, inclusive and welcoming experiences.

Our approach combines lived experience, professional insight and practical recommendations to help organisations create meaningful and sustainable change.

How we can support your organisation

Through training, consultancy and inclusion reviews, we help organisations build confidence, remove barriers and create more welcoming experiences for travellers.

Training

Helping organisations better understand accessibility, neurodiversity and inclusive customer experiences through practical, engaging and experience-led training.

  • Neurodiversity Awareness

  • Accessibility in Travel & Tourism

  • Sensory-Friendly Service

  • Inclusive Communication

Participants attending an accessibility and inclusion training session.
Participants attending an accessibility and inclusion training session.
Consultancy

Every organisation is different. We provide tailored support to help organisations identify barriers, improve accessibility and create more inclusive experiences.

  • Accessibility Reviews

  • Customer Journey Reviews

  • Accessibility Information

  • Practical Recommendations

Understanding where you are today is often the first step towards meaningful change. Our review services help organisations identify strengths, recognise barriers and uncover opportunities for improvement.

  • Inclusion Snapshot Service

  • Accessibility & Inclusion Reviews

  • Yellow Flower Travel Standard

  • Improvement Recommendations

Inclusion reviews
Headset and laptop representing accessibility consultancy services.
Headset and laptop representing accessibility consultancy services.
Accessibility and inclusion review materials.
Accessibility and inclusion review materials.

Who we support

We work with organisations across the travel, tourism, hospitality and visitor economy sectors, helping create more accessible, inclusive and welcoming experiences.

From independent businesses to international organisations, we provide practical support tailored to your goals, customers and operational needs.

We support:

  • Hotels and accommodation providers

  • Visitor attractions

  • Tourism organisations

  • Transport providers

  • Event organisers

  • Hospitality businesses

  • Cultural institutions

Collaborate approach to accessibility and inclusion
Collaborate approach to accessibility and inclusion

Why work with Yellow Flower Travel?

We believe accessibility and inclusion are about people, not just policies.

Our work combines lived experience, professional expertise and practical travel knowledge to help organisations create more welcoming and inclusive experiences for customers, visitors and guests.

What makes us different?

  • Lived experience of disability, neurodivergence and accessibility barriers

  • Professional expertise in advocacy, inclusion and human rights

  • Accessibility and mobility expertise

  • Travel experience across 80 countries and six continents

  • Practical recommendations, not tick-box exercises

  • A collaborative and compassionate approach

  • Real-world insights from accessibility reviews, travel experiences and customer perspectives

Three wheelchair users enjoying an accessible seaside promenade.
Three wheelchair users enjoying an accessible seaside promenade.
lone road going to mountains

Not sure where to start?

Whether you’re exploring training, consultancy or inclusion reviews, we’re happy to help.

Book a free 30-minute discovery call and we’ll discuss your goals, challenges and the most appropriate support pathway for your organisation.

"It was so well structured and extremely well explained, with tons of helpful tips. It explained how travelling affected me and what I didn't have the words to describe."

Session Attendee

grayscale photo of person using MacBook
grayscale photo of person using MacBook

"The content and visuals were such high quality, so many people can benefit from the information and your relatable experiences. I really hope you continue to have these events!"

Tourism Student

Group of diverse hospitality staff attentively participating in an inclusive training session.
Group of diverse hospitality staff attentively participating in an inclusive training session.

Why our sessions matter

Reflections from people who have attended our training sessions, workshops and presentations.

Have a question?

Whether you're exploring training, consultancy, inclusion reviews or accessibility support, we would love to hear from you.

Complete the form below and we will get back to you as soon as possible.

Laptop beside a vase of yellow and white flowers on a desk.
Laptop beside a vase of yellow and white flowers on a desk.

© 2025. All rights reserved.

YELLOW FLOWER TRAVEL & TOURS LTD.

Accessibility Matters

Contact us: info@yellowflowertravel.com

Yellow Flower Travel logo.
Yellow Flower Travel logo.