The Yellow Flower Travel Standard Training Course
Subtitle: Our flagship training - with FREE certification of attendance included
£395.00
FROM £395 -Get in touch to discuss your needs and shape the right level of support.
INCLUSIVE & ACCESSIBLE CUSTOMER SERVICE TRAINING FOR TRAVEL, TOURISM & HOSPITALITY TEAMS
Give your team the skills, confidence, and awareness to welcome every traveller with dignity, warmth, and understanding.
The Yellow Flower Travel Standard Training Course is a comprehensive, interactive programme designed specifically for hotels, guesthouses, resorts, tour and travel operators, attractions, and tourism organisations that want to improve accessibility, neurodivergent inclusion and customer care.
Perfect for:
✔ Front desk & reception
✔ Guest services/Entertainment staff
✔ Housekeeping & floor staff
✔ Restaurant & F&B teams
✔ Security & concierge
✔ Managers & supervisors
Why us - The Yellow Flower Travel difference
We don't just teach inclusion - we live it.
Yellow Flower Travel is built on real lived experience of neurodivergence, sensory needs, mobility challenges, family travel dynamics and accessibility barriers.
What your team will gain
Confidence supporting neurodivergent, disabled & anxious travellers
Stronger communication & customer service skills
Reduced complaints and improved guest satisfaction
A more welcoming, calm and inclusive environment
Real, practical strategies your team can use immediately
Certificate of Attendance: all participants receive the Yellow Flower Travel Standard Certificate of Attendance.
Delivery options
In Person: We come to your hotel or organisation
Online: Live sessions on Zoom or Teams
Flexible Options: One-day, two-day, or multi-session programmes
Full Training: Two days intensive
Before the Yellow Flower Travel Standard Training Course, we can carry out professional on-site assessments of your hotel, guesthouse, property and/or service.
Further details can be discussed in a FREE 30 introductory session (see services section to book your introductory session).
Price:
From £395 for two days (up to 5 people). £40 per additional participant.
Discounts & concessions available - please contact us to discuss this if required.
Request to book & discuss details further
How to book your training with us:
Free 30-Minute introduction call
Book Full Staff Training after initial call
These packages are bespoke and designed around your organisation, team, or specific requirements.
After you submit a booking request, we’ll arrange an initial conversation to discuss your needs, preferred dates, delivery format, staff size, and scope of support.
Once terms and conditions have been agreed, we’ll confirm availability and begin the training.
This approach ensures the support offered is appropriate, accessible, and genuinely useful — rather than one-size-fits-all.
